SHEsaysWITHaSMILE.blogspot.com

Sex Rocks by (me!) ~tops! #IWA #aldenlane @writeousmom

 in between customers, 

that is, in between providing outstanding customer service at the register for our cherished guests, 

sometimes there is a brief

~lull.

this is actually the exception and not the rule, these ~lulls, because the majority of the time we have projects which keep us productive in between each and every customer

and whether the in between is .30 seconds, or 3 minutes, we do usually have something constructive to do

i.e., process phone orders for gift cards, or price products for the gift stores, or water plants, or clean and sweep, or fluff up/restock merchandise areas where products have sold

and we are instructed and expected to call the accessories department and proactively ask for projects, if we have none

what happen on this day, is that when i called with my usual request, 

"do you have any projects to help keep me out of trouble?"\

the answer was no.

so i looked at my co-worker, and i said with a smile, 

i said, "looks like i'll be getting into trouble today"

and, sure enough..    i was providing outstanding customer service to one customer after another...

addressing them gregariously by name, genuinely complimenting something they were wearing, or the choice of their flowers and plants, engaging in brief but meaningful mini-conversations, sharing the exciting news about the savings from their loyalty points, giving lavendar sachets and a warm welcome to any first time customers, quickly organizing their products/plants in boxes, grabbing carts, getting help for larger orders...

but then there was this  ~lull

and i looked at all the gravel on the ground write in front of me..     wouldn't those rocks be fun to draw and shape~shift..  

and then,  -look at that perfect and pretty riser..  what a great background!

and so i grabbed two fists full of gravel..  and i grabbed the pretty riser, and i placed them in my kiosk

now, in between providing excellent customer service, what i did was... 

    -and, but i wasn't quite done when the General Manager Cyndee walked into my kiosk

everyone who has ever worked anywhere for any amount of time KNOWS!

General Managers never walk by, or even come near you when you are exceeding their highest work standards

there is some unnatural law of management which dictates that GM's only appear in that in-between ~lull time

and, as testimony to this law, 

it was sometime after I warmly welcomed a new guest and so quickly boxed two carts worth of 4" inch vegetables, annuals, perennials, 1 gallon shrubs, soaps, ornaments, chimes and scarves,   -but it was also before I fetched and cleaned some more carts, that the GM, Cyndee entered my kiosks with some paper in her hands

so what she saw when she walked in my kiosk was this:

and i am just wildly grateful for the quality of our phone cameras!   i mean, look at these pictures..!

posted by SANDRA HARRISON KAY @ 3:44 PM