SHEsaysWITHaSMILE.blogspot.com

writing; the great disincentive -sandra mickanen reporting

let me start with another, "THANK YOU!" to my family for the very generous gift card to massage envy.  said thanks, wrote thanks, text thanks..  blog post thanks     /shesayswithasmile..

now, 

highest praise for the professional who provided my services, which included, my 1st ever, microderm infusion facial..   wow!  felt great, felt clean..   felt my skin saying thank you...

her name is chikako  (chicago, with k sounds..)   high, high recommend.  milpitas massage envy.

this next info i write because..  think its funny, and my kids will appreciate, because..

i still just loathe a few things:  questionnaires, surveys, ratings,  -homework after a restaurant meal or service or shopping of any and every kind

and i loathe, that despite not clicking, or clicking,  DO NOT SEND FURTHER emails, texts, no marketing.. etc.

my email still gets bombarded, and 'unsubscribe' either doesnt work, or isnt even offered.

so, while, i thoroughly enjoyed my facial, and was delighted with chikako's professional, kind, thorough service..

here it came:   hi sandra, thank you for visiting.. blah, blah

text 1-5 to rate your experience  5=Great, 1=bad..

and i do have a kind of default..   internal surge of ....  some combination of exhaustion, frustration, pissed-off-ness..      because this is ridiculous, every place you go, every time, from every one..

enough!

but, prayed to adjust my attitude, and..  reluctantly, but, overriding all my emotions and mood..

i click on 5.    5=Great.

done.

should have been DONE!    more than enough...

nope.

that opened a new guilt trip and responsibility:  ... blah, blah, to share your experience and shout out Chikako online to earn them an additional bonus!   w/link..

good God.    now she might not get a bonus she deserves based on whether i..

I...   who am enormously burnt out on surveys, ratings, texts..  providing feedback for every. single. frickin' thing i buy, eat, look at, visit...

so i did it.    reluctantly.  pissed off...    but she did provide great service.  guilt trip worked. 

I had my services, facial, and then a massage, back to back..    or, face to back, 

what i mean is,    facial tuesday; massage wednesday.

on my way to the massage on wednesday,  i was all...   in prayer..  super grouchy..

reiterating to the heavens, everything i  just said above...

    why is it my responsibility?  why am i being guilted...   why every. frickin' thing...    why isn't the 5 ENOUGH?!?     why must i have a homework assignment....    God I REALLY, REALLY MISS 

the good old days...     you just said Thank You...     gave a healthy tip...   maybe, mentioned to a manager..

anyway, 

funny part,  i arrive for my massage, all stressed out..   loving Chikako's service, but already dreading the follow up text surveyS that will be coming my way in the after of this massage..

and i laid down on that warm massage table-bed, and the soft music..   and the darkened room...   

and Chikako started massaging my shoulders...

and i was suddenly, rather instantantly...    calm, cool, collected and at peace with the world.

i laughed to myself, silently...  and to the heavens..     i needed an attitude adjustment too.

surrendered to the benefits and experience of this magical, wonderful, over-due massage.. 

****

a powerful, but brief experience, 

because, 

I ALREADY GAVE HER A 5...   AND! ALREADY GAVE A SHOUT OUT ONLINE SO SHE WONT MISS OUT ON HER BONUS SHE DESERVES,   -whether a burnt-out-on-surveys customer says so or not.. !!

so, i know in advance, 

well, 

DELETE.    

******

and reminds me of 2 things:   

this, of course, 

and, 

my husband sharing about EMPLOYEE 'reviews' during his career.

upshot is this:  if the manager gave a high rating..   which the employee did deserve..

this high rating mandated the manager would have to also WRITE more about the high rating..

   -what manager has time, energy for...   writing... explaining... justifying..  

so, they would default to 'average'  because this did not require any additional writing.

   -writing;   the great disincentive.

*****

close with one more giant "THANK YOU!" to Amazon....  

click on icons..     [delivery was great!  on time, care,  followed instruction, etc.]

done.

love you for it!

****

hallelujah & amen. 

posted by SANDRA MICKANEN @ 12:59 PM